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Login If complete bliss is the destination, Koningsdam cruise ship is the journey. Fluid lines, light-filled spaces, and a blend of 21st century elegance and nautical tradition dazzles at every turn. The ship abounds with innovative dining and entertainment options. Head to B.B. King’s Blues Club for Memphis R&B, take in visually stunning entertainment at World Stage, or revisit classic hits at Billboard Onboard. There’s much to see and do on Koningsdam, the first of the cruise ships in Holland America Line’s Pinnacle class.
Winner Best Mid-Sized Ship
Hooray for Koningsdam. A sublime balance of big and small, this mid-size features larger-than-life music venues and activities galore, coupled with small ship service and elbow room.
Our cruise was fantastic. We thought the attention to detail by the staff was excellent. Waiters were very attentive and went above and beyond to make sure the dining experience was superb. One particular waiter that we had a couple of times in the dining room, Ade, was welcoming, friendly and made the dining experience enjoyable. Our veranda room on the 8th floor…. Also perfect for us as a couple. wayan and his assistant were friendly, welcoming and very helpful. Thank you Wayan ! Entertainment was excellent with the quality of shows and music being exceptional compared to our experiences at other resort destinations. Organization for shore excursions was excellent. Very organized with clear instructions at all times. Thank you ! If there was one area that I think could have improved would have been the bar service when seated at the bars. They seemed understaffed and slow most of the time. Thank you Holland America for a great experience !
We started our cruising adventures with Holland back in 2018 and have done at least one every year since (except of course for 2020). Holland cruise ships have amazing crew and that's one of the reasons we've not tried out another cruise line. We're both in our late 60's and don't need constant entertainment, just like to sit back and enjoy the scenery. Last august we introduced our two adult children(30's) to Alaska and repeated the trip last month....yes, same cruiseline, same ship, same itinerary and we absolutely had a blast on both trips! Whales, otter, bears oh my!! We even took part in some art classes and truly enjoyed it. Holland ships are just the right size and not overwhelming like I would imagine some of the ships with 6000+ passengers could be. Of course, Holland seems to cater to the 'older' crowd, but we appreciate the itineraries, onboard activities, world stage productions, and most definitely the staff! It just amazes us how the room stewards meet you once and they know your name, same with the bar tenders and drink servers! It sure makes you feel at home. There are lots of places to quietly sit and enjoy your surroundings or take part in the live music offered throughout the ship. We've never had an issue finding something good to eat or a friendly face serving it. In total we've done 11 cruises with Holland and have already booked for next year. I would recommend Holland to anyone who want to cruise, especially Alaska. We've met lots of interesting people from all over the world while cruising with Holland. Yes, embarkation can be a bit of a process and once on the ship it was worth the wait. Disembarkation seems to go quickly especially if you take you own luggage off like we usually do. As always, we're looking forward to our next cruise. : )
Overall, we had a very enjoyable Alaska cruise on Koningsdam. We loved the itinerary, the beautiful scenery and the ports we visited. The ship itself is beautiful and well maintained, and we had many positive experiences throughout the week. Our cabin was comfortable, the public areas were pleasant, and we enjoyed the entertainment and activities onboard. We also had generally good experiences with the food and with many members of the crew, who were friendly and helpful. This was also a very special trip for us because we were celebrating my 60th birthday with our friends. One of the dinners we were particularly looking forward to was our separately paid Pinnacle Grill reservation for six people. Unfortunately, this experience was extremely disappointing. Our seating request was made by two separate emails several months before the cruise. A few days before our reservation, we also followed up directly with the Pinnacle Grill staff onboard to confirm the request. On the evening of our reservation, we arrived approximately 20 minutes early and stayed near the staff member responsible for seating guests. We were told that the tables would be ready and that we would definitely be called when our table was ready. We waited nearby. Approximately 30 minutes passed, including after our scheduled reservation time, and nobody called us. During this time, guests who arrived after us were already being taken into the restaurant and seated. About 10 minutes after our reservation time, we finally approached the staff ourselves. We were then seated at a table that, as we later learned, had already been ready for approximately 20 minutes. Nobody had called us. When we questioned why we were seated at that particular table despite our previous request, the response from the staff was very rude and dismissive — essentially, “This is your table.” Later, a manager came to our table and asked how everything was. We explained what had happened. He told us that another table in a much better location was available and that he could move us there if we wanted. Even more difficult to understand was that directly opposite us, a couple who had also arrived after us were seated at a table for six, despite being only two people. They remained at that table for the entire dinner. To be absolutely clear, the problem was not simply that we did not get our preferred table. I completely understand that a specific table or location cannot always be guaranteed. The problem was that we were told we would be called, we waited unnecessarily, nobody called us, and other guests who arrived after us were seated before us. There were also other suitable tables available. This was a separately paid dining experience for six people during a special 60th birthday celebration. We were not asking for special treatment or demanding a guaranteed table. We expected basic communication, consideration and respectful service. Unfortunately, the experience with Holland America Guest Relations afterward was even more frustrating. After the cruise, I submitted a detailed complaint explaining exactly what happened. The first response I received was a formal apology focusing on the fact that table requests cannot be guaranteed. It did not address the actual circumstances I had described. I replied and specifically asked them to read my original complaint again because their response completely missed the point. I explained the situation again and asked that it be reviewed by someone else. A second Guest Relations representative responded, but unfortunately the second response was essentially the same — another formal apology that still did not address the actual issue. After two responses from Guest Relations, I am still left with the impression that nobody actually took the time to understand or investigate what happened. That was particularly disappointing because the issue was never simply about getting a particular table. It was about being told we would be called, not being called, waiting unnecessarily, seeing other guests seated before us, and feeling that our party was being disregarded. The cruise itself had many positive aspects, and I would not want this one experience to suggest that everything about Koningsdam was negative. However, this particular experience and the way my complaint was subsequently handled left a very negative impression. For a special 60th birthday celebration, I expected better communication, better service and, most importantly, to have a genuine complaint actually listened to and addressed.
My grown daughter and I spent a week on the MercyMe At Sea July Alaska cruise. We had a fabulous time! The Worship/Devotion speakers, Tim Timmons, Rusty Kennedy, Sam Wesley, and Drew Worsham were inspirational. But the highlight was being in the World Stage Audience watching Bart, Mike, Nathan, Robby and Barry perform our favorite Songs. What a joy it was to sing along! We also enjoyed all of the other nightly shows especially Musicology, Fosse and Verdon, Sing, 1000 Steps, Magician Rob Radner, and singer Chris Pendleton and her daughter. The four talented singers who starred in the shows were great! During the day, along with all of the breathtaking scenery, we took full advantage of many of the art activities. Our cabin boasted a gallery of pictures we created in the Doodle Design, Origami and water coloring classes. Such fun. We attended the afternoon tea and enjoyed all the sweet little goodies our cabin stewards did a great job taking care of our cabin and we really enjoyed his towel animals. Hopefully we will be able to take another cruise in the not to distant future.
With refined amenities and Holland America Line signature Mariner’s Dream bed gracing each elegant stateroom, the ship offers six grades of staterooms. Most are ocean-facing, many featuring teak-lined verandas for dining alfresco or private sunbathing.
Whet your appetite for delicious new tastes and engaging interactive culinary experiences on board.
Every day aboard a Holland America cruise ship brings a wealth of cruise activities and indulgences, along with the freedom to partake in as many- or as few- as you please. It's an opportunity to try something new that surprises you, every day. Dabble, discover, daydream- do everything, or do nothing at all.
Whether you want to workout in the Fitness Centre, learn yoga, pamper yourself with a massage and spa treatment, or enjoy a game of basketball, there's a perfect onboard activity for everyone.
Holland America Line's youth activities program, Kids Club, offers an array of entertaining events for kids and teens ages 3-17, supervised by a full-time, professionally trained staff. They'll have an opportunity to join other kids their age for arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties.
Note: Kids Club is not offered on cruises of 25-days or longer, including all Legendary and Grand Voyages. We will offer a selection of children’s activities throughout these longer voyages for any children who may be onboard.
Safety Comes First
Safety is our primary concern and strict policies are in place for effective supervision. Adult guests are not permitted to remain in Kids Club unless attending to a special-needs child.
Please note: During voyages with a high number of families onboard, we will make all efforts to accommodate interested parties. However, participation in our program cannot be guaranteed. Hours of operation may change to better serve our guests.
