0208 248 2355
Questions about your booking? Contact Us
Login
Named for the Northern compass point, Noordam dazzles with museum-quality art and lavish staterooms. Guests of this Vista Class cruise ship will have their pick of onboard activities. Watch dramatic footage of natural wonders set to live music at BBC Earth In Concert. Listen to pianists play favourite hits at Billboard Onboard. Get moving with a pilates class at the fitness centre. Or savour the delights of numerous specialty restaurants. The Pinnacle Grill serves the juiciest steak at sea and Canaletto beckons with tantalising Italian dishes. These name just two of many dining options.
Overall the cruise was very enjoyable, I have provided positive feedback to HAL regarding the high standard of service experienced across the ship almost without exception. We also found the main dining to be of a very high standard and amongst the best we have experienced at sea. The quality of the food was overall excellent, staff great. Overall we found the ship to be comfortable, enjoyable and well maintained given its age. The library was a great find and the amount of books available pleasing, as was the great move to locate it adjacent to the Cafe. Congratulations to HAL for their charity walk event which we thought was a good initiative and enjoyed. We enjoyed the itinerary and our port stops that met our expectations. We had some lovely tours arrange through HAL in Juneau and Ketchikan. We missed our first port in Japan due to weather issues which resulted in extended number of sea days and crossing of the date line - we found this to be a negative with just a few to many sea days in a row. (no issue or complaint as the reasoning was explained and understood) - great dining room food; - great gym; - great suite with flatscreen TV and good range of shows; - quite a good variety of activities (passive); - great music trivia (should be on all lines); - fantastic laundry service; - great on board service throughout ship; - on-boarding at Yokohama and disembarkation at Vancouver were pretty good with no issues and good luggage pick up and drop off; - good communication via app and daily activity sheets and through ships announcements; - cabin and ship are a little dated and on the smaller size but well maintained and presented, as were public areas. Not so great - main entertainment was sub par in quality of performances and repetition of acts, some very sub standard, poorly attended and well below comparable lines (Princess) and a long way below RCL very high standard; - specialty restaurants - Pinnacle Grill had a nice ambience and service but food fell short of main dining, - Canaletto was a tacked onto the Lido Market and did not feel like a specialty restaurant in ambience but food was a bit better than Pinnacle - would not pay extra for either as main dining food was excellent overall. - tendering at Kodiak with US customs checks was very poorly organised and confusing, unnecessarily so could have been much better organised. - Lido Market could be very busy and difficulty with finding seating as popular with guests, seems to be common issue across cruise lines. Entertainment standard was possibly the biggest concern and could be substantially improved. The usual jewellery shops; photograph service (well patronised) but not moved to online less obtrusive format; casino appeared to be popular (not used by us) and the dreaded Art for sale or auction that takes up a lot of unnecessary space and time (in our view). We enjoyed the cruise and itinerary a lot as first time with HAL and have another cruise booked with them in Europe in 2026. Would happily recommend if the guest demographics and ships facilities suits your requirements.
I rarely write reviews but we are just back from Alaska (yesterday) and want to help those going on the Noordam this Alaska season. The ship itself is not showing wear at all. It seems to have just had a facelift. Cabins, public areas and dining areas were all clean, bright and impressive. We were in a balcony cabin on deck 5. It's small but adequate. Very quiet. Plenty of hot water. There are many elevators and we never waited long. Dining: it's Alaska and people tended to NOT dress up. Many folks wearing jeans and tee shirts to dinner. Even on formal nights, there were few people "dressed up". Dinners in the main dining room were good. The service was always very good and there were enough choices. Always fresh fish of some sort. The food almost always arrived hot. The bread and rolls were always excellent. Desserts were good to very good. Breakfast in the dining room was usually a disappointment. Service was too slow and the waiters seemed confused looking at the order sheets constantly. Only once did my food arrive hot. The servers do try hard to please guests and they are always friendly and polite. Breakfast and lunch buffet in the Lido is a major hassle. There is an abundance of good choices that are well prepared but good luck finding a place to sit. It is like this every day! The made to order burgers and chicken by the pool are excellent. You place your order and they give you a beeper. It never took more than 5-10 minutes to get a well prepared burger and fries. My go to spot. The 2 specialty restaurants serve excellent food. The steak was very good in Pinnacle and a veal chop at the italian restaurant was excellent. Entertainment: dance shows were well done with great graphics and lighting. The comedians were good. Rolling Stone lounge has an excellent cover band. They always pulled in a crowd. Final point: ditch most of the summer clothes...opt for long sleeves and sweaters, sweatshirts. It was usually chilly and damp in ports. Hope this helps you be better prepared than we were.
Our first cruise- and it was great. Excellent service, amazing gym, comfortable cabin, lots of bars and nooks to hang out watching the scenery , and good food! We bought the “have it all package “ which was very worthwhile for us. Staff was very nice and helpful . We really enjoyed the game/trivia team- Ingrid , Vikas and of course Tomas , who just kept us laughing every time we heard his voice! The house band was great as well! Although most of the activities were not really for us, it was great that at any given time there was something going on. Did not encounter any loud drunks or party goers. Room temperature was perfect. Finding our way around the ship was pretty easy after a couple of days . This was one of the best trips we have had . We will definitely come back for another cruise!
Overall the cruise was very enjoyable, I have provided positive feedback to HAL regarding the high standard of service experienced across the ship almost without exception. We also found the main dining to be of a very high standard and amongst the best we have experienced at sea. The quality of the food was overall excellent, staff great. Overall we found the ship to be comfortable, enjoyable and well maintained given its age. The library was a great find and the amount of books available pleasing, as was the great move to locate it adjacent to the Cafe. Congratulations to HAL for their charity walk event which we thought was a good initiative and enjoyed. We enjoyed the itinerary and our port stops that met our expectations. We had some lovely tours arrange through HAL in Juneau and Ketchikan. We missed our first port in Japan due to weather issues which resulted in extended number of sea days and crossing of the date line - we found this to be a negative with just a few to many sea days in a row. (no issue or complaint as the reasoning was explained and understood) - great dining room food; - great gym; - great suite with flatscreen TV and good range of shows; - quite a good variety of activities (passive); - great music trivia (should be on all lines); - fantastic laundry service; - great on board service throughout ship; - on-boarding at Yokohama and disembarkation at Vancouver were pretty good with no issues and good luggage pick up and drop off; - good communication via app and daily activity sheets and through ships announcements; - cabin and ship are a little dated and on the smaller size but well maintained and presented, as were public areas. Not so great - main entertainment was sub par in quality of performances and repetition of acts, some very sub standard, poorly attended and well below comparable lines (Princess) and a long way below RCL very high standard; - specialty restaurants - Pinnacle Grill had a nice ambience and service but food fell short of main dining, - Canaletto was a tacked onto the Lido Market and did not feel like a specialty restaurant in ambience but food was a bit better than Pinnacle - would not pay extra for either as main dining food was excellent overall. - tendering at Kodiak with US customs checks was very poorly organised and confusing, unnecessarily so could have been much better organised. - Lido Market could be very busy and difficulty with finding seating as popular with guests, seems to be common issue across cruise lines. Entertainment standard was possibly the biggest concern and could be substantially improved. The usual jewellery shops; photograph service (well patronised) but not moved to online less obtrusive format; casino appeared to be popular (not used by us) and the dreaded Art for sale or auction that takes up a lot of unnecessary space and time (in our view). We enjoyed the cruise and itinerary a lot as first time with HAL and have another cruise booked with them in Europe in 2026. Would happily recommend if the guest demographics and ships facilities suits your requirements.
I rarely write reviews but we are just back from Alaska (yesterday) and want to help those going on the Noordam this Alaska season. The ship itself is not showing wear at all. It seems to have just had a facelift. Cabins, public areas and dining areas were all clean, bright and impressive. We were in a balcony cabin on deck 5. It's small but adequate. Very quiet. Plenty of hot water. There are many elevators and we never waited long. Dining: it's Alaska and people tended to NOT dress up. Many folks wearing jeans and tee shirts to dinner. Even on formal nights, there were few people "dressed up". Dinners in the main dining room were good. The service was always very good and there were enough choices. Always fresh fish of some sort. The food almost always arrived hot. The bread and rolls were always excellent. Desserts were good to very good. Breakfast in the dining room was usually a disappointment. Service was too slow and the waiters seemed confused looking at the order sheets constantly. Only once did my food arrive hot. The servers do try hard to please guests and they are always friendly and polite. Breakfast and lunch buffet in the Lido is a major hassle. There is an abundance of good choices that are well prepared but good luck finding a place to sit. It is like this every day! The made to order burgers and chicken by the pool are excellent. You place your order and they give you a beeper. It never took more than 5-10 minutes to get a well prepared burger and fries. My go to spot. The 2 specialty restaurants serve excellent food. The steak was very good in Pinnacle and a veal chop at the italian restaurant was excellent. Entertainment: dance shows were well done with great graphics and lighting. The comedians were good. Rolling Stone lounge has an excellent cover band. They always pulled in a crowd. Final point: ditch most of the summer clothes...opt for long sleeves and sweaters, sweatshirts. It was usually chilly and damp in ports. Hope this helps you be better prepared than we were.
With refined amenities and Holland America Line signature Mariner’s Dream bed gracing each elegant stateroom, the ship offers six grades of staterooms. Most are ocean-facing, many featuring teak-lined verandas for dining alfresco or private sunbathing.
Holland America Line invites you to dine "As You Wish". To savour Italian cuisine one night and a perfectly grilled porterhouse steak the next. To take your place in the Dining Room at a specific seating time or be spontaneous, following your desires. Onboard, there are restaurants to suit every mood, along with the flexibility to choose the dining style you prefer.
Boasting an expansive range of enrichment facilities and opportunity, Holland America Line's ships are bound to offer something you'll want to know more about. Why not have a go at the Digital Workshop powered by Windows and learn how to enhance your holiday picture or how to easily share them.
Every day aboard a Holland America cruise ship brings a wealth of cruise activities and indulgences, along with the freedom to partake in as many- or as few- as you please. It's an opportunity to try something new that surprises you, every day. Dabble, discover, daydream- do everything, or do nothing at all.
Whether you want to workout in the Fitness Centre, learn yoga, pamper yourself with a massage and spa treatment, or enjoy a game of basketball, there's a perfect onboard activity for everyone.
Holland America Line's youth activities program, Kids Club, offers an array of entertaining events for kids and teens ages 3-17, supervised by a full-time, professionally trained staff. They'll have an opportunity to join other kids their age for arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties.
Note: Kids Club is not offered on cruises of 25-days or longer, including all Legendary and Grand Voyages. We will offer a selection of children’s activities throughout these longer voyages for any children who may be onboard.
Safety Comes First
Safety is our primary concern and strict policies are in place for effective supervision. Adult guests are not permitted to remain in Kids Club unless attending to a special-needs child.
Please note: During voyages with a high number of families onboard, we will make all efforts to accommodate interested parties. However, participation in our program cannot be guaranteed. Hours of operation may change to better serve our guests.
